Terms of service

Last updated: July 2026

This website is operated by Arvoxa.

By accessing or using this website, you agree to these Terms of Service. Please read these terms carefully before browsing the website or placing an order.

1. Who Can Use This Site

You must be at least 18 years old, or the legal age of majority in your state, to place an order through this website.

By using this website, you confirm that the information you provide, including your name, shipping address, and email address, is accurate and complete.

2. Products and Pricing

Arvoxa sells cordless electric ratchet wrenches and related accessories.

All prices are listed in U.S. Dollars (USD).

We make reasonable efforts to ensure that product information, images, descriptions, and specifications are accurate.

However:

  • Product colors may vary slightly depending on screen settings and device displays
  • Product specifications are based on available supplier information and may vary slightly in actual use
  • Product availability may change without notice

If an error is found in product information or pricing, we reserve the right to correct the information and contact customers regarding affected orders.

3. Orders

When you place an order, you agree to provide accurate information necessary for order processing and delivery.

We reserve the right to refuse or cancel orders in situations including:

  • Product availability issues
  • Incorrect or incomplete customer information
  • Suspected fraudulent activity
  • Errors in product listings or pricing

If an order is canceled, we will notify you and provide an appropriate resolution.

4. Shipping

Arvoxa ships within the 48 contiguous United States only.

We do not currently ship to:

  • Alaska or Hawaii
  • U.S. territories
  • Military addresses (APO / FPO / DPO)
  • International destinations

For complete delivery information, please review our Shipping Policy.

5. Returns and Refunds

Returns are accepted within 30 days of delivery.

Return eligibility, required conditions, refund procedures, and shipping responsibilities are explained in our Return and Refund Policy.

Customers should review the return policy before requesting a return.

6. Warranty

Products purchased from Arvoxa may include limited warranty coverage for manufacturing defects.

Warranty coverage, exclusions, and claim procedures are explained in our Warranty Policy.

Warranty coverage does not apply to damage caused by misuse, improper handling, accidents, or normal wear.

7. Acceptable Use

By using this website, you agree not to:

  • Provide false or misleading information
  • Attempt unauthorized access to website systems or customer data
  • Use the website for unlawful purposes
  • Copy, reproduce, or distribute website content without permission

We reserve the right to restrict access to users who violate these terms.

8. Third-Party Services

We may use third-party services to support website operations, including:

  • Website hosting and technical services
  • E-commerce platform services
  • Order fulfillment and shipping services

These third-party providers operate independently and maintain their own policies.

Arvoxa is not responsible for the independent actions, policies, or practices of third-party services.

9. Intellectual Property

All content on this website, including:

  • Product images
  • Product descriptions
  • Website text
  • Logos and branding
  • Website design and layout

is owned by Arvoxa or used with appropriate authorization.

Content may not be copied, reproduced, modified, or redistributed for commercial purposes without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Arvoxa is not responsible for:

  • Indirect or consequential damages
  • Damage caused by improper product use
  • Loss of business opportunities or revenue
  • Delays caused by shipping carriers or circumstances outside our control

Our total liability relating to any product or order shall not exceed the purchase amount of the specific order.

Nothing in these terms limits your rights under applicable consumer protection laws.

11. Governing Law

These Terms of Service are governed by the laws of the State of California, United States.

Any disputes related to these terms or use of this website shall be handled according to applicable laws and jurisdiction requirements.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will be reflected by revising the date or version information on this page.

Continued use of the website after changes are posted means you accept the updated terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

Email: support@arvoxa.com

We typically respond within 1–2 business days.

Messages received on weekends or holidays will be answered on the next business day.

Business Information

Brand: Arvoxa
Company Name: One Piece Cake Shop
Address: 203 Octavia Blvd, San Francisco, CA 94102, United States
Email: support@arvoxa.com
Service Area: United States only