Contact

Have a question about your order, need help choosing the right model, or want assistance with a return? Send us an email and our support team will get back to you.

Arvoxa is committed to providing practical support before and after your purchase. Whether you need product guidance, order assistance, or help with a return, we are here to help.

Contact Information

Brand: Arvoxa
Company Name: One Piece Cake Shop
Address: 203 Octavia Blvd, San Francisco, CA 94102, United States
Email: support@arvoxa.com
Service Area: United States only

We aim to respond within 1–2 business days.

Emails received on weekends or holidays will be answered on the next business day.

To Help Us Respond Faster, Please Include

When contacting us, please provide:

Your order number (if your question is about an existing order)
The product name or model you are referring to
A brief description of your question or issue
Photos (if you are reporting a product issue — this can help us understand the situation more quickly)

Providing these details helps our team review your request and provide a more accurate response.

Common Questions

Not Sure Which Model to Buy?

Each product page includes important specifications such as:

Torque
RPM
Battery capacity
Drive size
Recommended use cases

Reviewing these details can help you compare different models and choose a tool that better matches your repair needs.

Need to Return Something?

Please contact us by email to begin a return request.

Make sure your request is submitted within the 30-day return period and include your order information so we can assist you with the next steps.

Shipping Questions?

Order processing times, delivery estimates, and shipping eligibility details are provided in your order confirmation and related shipping information.

If you have questions about your shipment, please contact us with your order number.